Privacy Policy

Effective Date: 22 October 2025
Last Updated: 22 October 2025

1. Introduction

Welcome to KJA Services (Yorkshire) Ltd (“we”, “our”, or “us”). We are a glazing company based in Barnsley, South Yorkshire, United Kingdom, and we operate the website www.kjaservices.co.uk.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us for our glazing services. We are committed to safeguarding your privacy and ensuring your personal data is handled securely and lawfully in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following types of personal information:

  • Identity and Contact Details: Name, email address, phone number, and home or business address.

  • Communication Data: Information you provide when contacting us via forms, email, or phone.

  • Technical Data: Non-essential cookies, IP address, browser type, operating system, and pages visited (via Google Analytics).

We do not collect or store sensitive personal data (such as financial information or identification documents) unless it is required for a specific service and you have provided it voluntarily.

3. How We Use Your Information

We use your personal data to:

  • Respond to your enquiries and provide glazing services.

  • Schedule appointments and deliver quotes.

  • Improve our website and user experience.

  • Analyse website traffic and performance using Google Analytics.

  • Comply with legal obligations and maintain business records.

We will only use your personal data when the law allows us to, typically under one or more of the following legal bases:

  • Consent — when you have given clear permission for us to process your data.

  • Contract — when processing is necessary to provide you with our services.

  • Legitimate Interests — when processing helps us operate effectively as a business and does not override your rights.

  • Legal Obligation — when processing is necessary to comply with the law.

4. Cookies

Our website uses non-essential cookies to improve functionality and performance.

  • Essential cookies are necessary for the website to function properly.

  • Non-essential cookies (such as those used by Google Analytics) help us understand how visitors use our site.

You can choose to disable non-essential cookies via your browser settings or our cookie consent banner.

For more information about cookies, visit: www.aboutcookies.org.

5. Data Sharing and Security

We do not sell, rent, or trade your personal data.
We may share your data only with:

  • Service providers such as Google Analytics (for website analytics).

  • Professional advisors or contractors assisting with our business operations.

  • Legal or regulatory authorities when required by law.

We implement appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

6. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes we collected it for, including any legal, accounting, or reporting requirements.
Once no longer needed, your data will be securely deleted or anonymised.

7. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access a copy of your personal data.

  • Request correction of inaccurate information.

  • Request deletion of your personal data.

  • Object to or restrict certain types of processing.

  • Withdraw consent (where processing is based on consent).

To exercise any of these rights, please contact us at sales@kjaservices.co.uk.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk if you believe your data has been mishandled.

8. Third-Party Links

Our website may include links to third-party websites (e.g., Google Maps, social media). We are not responsible for the privacy practices of these websites. We recommend reviewing their privacy policies before providing personal data.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website, and the “Last Updated” date will reflect the latest revision.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

KJA Services (Yorshire) Ltd
Barnsley, South Yorkshire, United Kingdom